If you have found a security problem in the Federal ID service, the Federal ID sign-in, their sandbox copies or this website, please tell us before you tell anyone else.

Where to write

Tell us what you found, where, how to reproduce it, and what you think the impact is. A proof of concept against the sandbox (sandbox.identity.federal.africa, sandbox-auth.federal.africa) is welcome; the sandbox holds only test identities.

What we ask

  • Test against the sandbox, not production, wherever the problem can be shown there.
  • Do not read, change or delete data that is not yours; if you reach another person’s data by accident, stop and tell us.
  • Do not run denial-of-service tests, spam or social engineering against OFIS staff or members.
  • Give us a reasonable time to fix the problem before you publish: we ask for 90 days, less if the fix is quick.

What we promise

  • An acknowledgement within three working days and a first assessment within ten.
  • We will not take legal action against research done in good faith within these rules.
  • We will tell you when the problem is fixed and, if you wish, credit you on this page.
  • We run no paid bounty programme at this time.

Scope

In scope: identity.federal.africa, auth.federal.africa, sandbox.identity.federal.africa, sandbox-auth.federal.africa, federal.africa. Out of scope: federalafrica.com and other community sites, which have their own contacts, and third-party services we use.

Last updated 2026-11-02.